Senior Associate, Enforcement

About Ofcom

Ofcom是我们每天使用和依赖的通信服务的监管机构. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

Our culture is clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. 支持这些价值观的行为为Ofcom建立一个完全包容和创新的文化奠定了基础.
We focus not only on what we do, but how we do it. 我们为自己是一个真正关心帮助他人的组织而感到自豪.

About the Team

执法小组在确保我们为保护消费者和市民而制定的规例和政策有效方面发挥着关键作用. 我们与Ofcom的团队合作，制定规则，并监督利益相关者遵守电信行业的监管要求, postal and broadcasting sectors. We take action as needed to deal with non-compliance, 包括通过正式调查和巨额罚款. 我们目前正在提高我们的能力，以应对Ofcom执行网络安全标准和保护英国用户免受有害在线内容侵害的新责任. We are committed to Ofcom’s vision of being a stronger, more inclusive organisation which is a fantastic place to work. We want Ofcom to be a confident and connected organisation, where everyone’s skills and contributions are valued and respected, and where people of all backgrounds can succeed in their career.

Purpose of the Role

案件负责人的角色是Ofcom开展有效和有力执法活动的关键. 该职位将负责执法项目和个案工作，并协助该队更广泛的工作，为主要政策项目提供执法意见，以及进行宣传工作以促进威慑. 

Your key responsibilities

These roles are key to carrying out effective and robust enforcement activity. 您将交付执行项目和案例工作，并支持团队对关键政策项目的执行输入.

领导执法调查个案工作及监察计划，包括:

• Defining the scope of the work and identifying desirable outcomes;
• Gathering and analysing evidence;
• Producing written outputs for internal and external audiences;
• Managing stakeholder relationships to represent Ofcom professionally; and
• Delivering high quality work to agreed timetables.

此外，我们还可以与Ofcom的政策领域合作，通过以下方式支持战略成果:

• Influencing policy development to design enforceable regulation; and
• 采取积极主动的步骤来澄清利益相关者的期望，并激励他们遵守.

The skills, knowledge and experience you will need for success

• 项目管理:你有优秀的项目管理技能，并且能够在已定义的过程中工作, ensuring projects are run in accordance with public guidance. 您可以确定目标，计划项目，并在有限的资源下领导团队交付里程碑.
• 建立关系:您可以与内部利益相关者建立并保持建设性和富有成效的工作关系，并以公平和专业的方式与外部利益相关者接触.
• 团队合作和领导能力:你能够领导和与多学科团队合作，并支持同事完成工作和发展他们的职业生涯. 您可以与其他人协作，在更大的项目中交付特定的工作流.
• 沟通能力:你有出色的口头和书面沟通能力. 书面沟通和起草技能对于制定针对关键问题的清晰文件非常重要，你还需要自信地当面交流论点.
• 分析能力和对细节的关注:我们的决策必须基于清晰准确的基于证据的分析. You can analyse different types of evidence, identify key issues, and translate findings from this evidence into comprehensive, well-reasoned written arguments and recommendations on next steps.
• 注重结果:你可以创造性地思考复杂的问题，并制定有效的解决方案. 你喜欢学习新的科目，并迅速获得新的学科领域的工作知识.
• Ofcom的价值观:重要的是你想要推广Ofcom的卓越价值观, agility, empowerment, collaboration and respect. Competencies Planning, Project & Programme Management.

Competencies

• Leads delivery of work to expectations (e.g. (时间/质量/成本)对他人负责，完全掌握进度;
• Oversees and co-ordinates work beyond own area of expertise, ensuring team members from other areas of Ofcom understand requirements;
• Identifies and pre-empts issues, 制定应急计划并聘请适当的专家关系管理(内部和外部)
• Develops and maintains professional on-going relationships with stakeholders
• 在利益相关者会议中发挥领导作用，作为相关问题的关键联系人
• 识别潜在的困难或敏感问题，并及时升级
• 能够理解内部和外部利益相关者的利益和需求
• Builds effective relationships, 在适当的时候调整自己的风格和方法沟通(书面和口头)
• Ensures the quality and timeliness of own and others’ written material
• 影响通过正式和非正式渠道，量身定制的方法，以一系列的受众
• 预测可能出现的挑战和反对意见，并做好充分的问题解决和分析准备
• 适应，发展和应用分析方法来解决新问题/项目
• 确保分析符合Ofcom其他部门的战略重点和意见
• Makes timely, well-reasoned decisions and considers the practicality, risks, and long-term implications of options Knowledge and expertise
• 独立工作，提供专业意见并指导其他专业人员的工作
• 充分了解其他相关学科并提出相关问题, challenge input and define tasks

How to apply:

Please send us your CV and a covering letter. 求职信不应超过两页，并应解释你申请这个职位的动机，以及你认为自己能给这个职位带来什么.