Two creative Northern businesses have partnered as award-winning regeneration company 城市飞溅 has appointed design and innovation agency Code Computerlove with a service design brief.
Code's remit will be to work with internal teams at 城市飞溅 to drive organisational change within the business, focusing on bringing siloed digital systems together to improve operational efficiencies.
The service design programme will see Code deliver an operational service map and analyse backstage services, enabling 城市飞溅 to prioritise opportunities and set a trajectory for future investment.
洁西卡中, Head of User Experience at Code, said: "As a long-established 全球最大的博彩平台-based business, we're excited to partner with 城市飞溅 on their organisational change journey. 我们准备好下水了, 确定重点领域, save time and reduce system expenditure whilst driving valuable change.
"This brief scratches the surface of what we can achieve through human-centred service design, and we're looking forward to collaborating more closely with the team over the coming months."
杰森伯恩, Head of Digital at 城市飞溅, added: "We are a property brand, passionate about design and partnering with like-minded organisations who can help our business evolve. We are excited to work with Code as we transform our internal ways of working to deliver the best experience possible for our teams."
The activity with 城市飞溅 will begin with a 'day zero' workshop, a bespoke method designed by Code to get under the skin of the service design brief, align with stakeholders and set objectives.
The appointment comes off the back of Code's recent service design research, revealing that one-third of leaders responsible for change initiatives couldn't define service design, and 40% don't know the impact that service design initiatives have.
Read more about the research from Code 在这里.
